Privacy Policy
Last Updated March 06, 2025
Introduction
Welcome to Redrob, a service provided by McKinley Rice, Inc. ("we", "us", "our"). We respect your privacy and are committed to protecting it through our compliance with this policy.
Contact Information
Address
Pune: StartHub, 2nd Floor, Koregaon Park Rd, Pune, Maharashtra 411001
Noida: i-Thum Tower - A, Office No-602 , Sector 62, Noida, Uttar Pradesh 201309
Bengaluru: 5th Block, BHIVE WORKSPACE, 19, 4th C Cross Rd, Koramangala Industrial Layout, Area, Bengaluru, Karnataka 560095
Support Email: support@redrob.io
Privacy Email: privacy@redrob.io
Information We Collect and How We Use It
Personal Information: We collect information you provide to us, such as name, email address, and payment details. This information is used to provide and improve our services, process transactions, and communicate with you.
Usage Data: Information about how you interact with our service, including access times, device information, and browsing details, may be collected for service improvement and analytics purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Gmail Data Retention & Deletion
When you connect your Gmail account to Redrob, we access limited Gmail metadata (such as message headers, thread IDs, labels, and timestamps) solely to enable email sending, bounce detection, and reply tracking. We do not access or store the content of your Gmail messages, attachments, or drafts.
Data Retention
We retain Gmail metadata only for as long as necessary to provide the service. Gmail-related data is automatically deleted when you disconnect your Gmail account or delete your Redrob account, and in all cases within 30 days.
Data Deletion
Upon revoking Gmail access or closing your Redrob account, all Gmail-related data stored in our systems is permanently deleted within 30 days. Users can also request deletion at any time by contacting privacy@redrob.io
User Control
You may revoke Redrob’s access to your Gmail account at any time through your Google Account settings: https://myaccount.google.com/permissions. Once revoked, Redrob cannot access your Gmail data and all previously stored Gmail metadata will be deleted as described above.
Compliance
Redrob’s use of Gmail API data fully complies with the Google API Services User Data Policy, including the Limited Use requirements.
Sharing and Disclosure of Information
We do not sell or rent personal information to third parties. We may share your information with third-party service providers for the purpose of providing our service, and where required by law.
Data Security
We implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
GDPR Rights: For residents of the European Economic Area, you have the right to access, correct, delete, or transfer your personal data, and to restrict or object to its processing.
CCPA Rights: California residents have the right to access and request deletion of their personal data, and to opt-out of the sale of their personal information.
International Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@redrob.io.