The Hiring Game-Changer: Redrob's Roadmap to EdTech Giant's Recruitment Revolution

Overview 

Mentors Eduserv, founded in 2011 by Mr. Anand Jaiswal and Mrs. Rinku Bullav Jaya, has established itself as a prominent leader in the EdTech sector, specializing in K12 education for school and college students aiming for IIT. Over the past 12 years, the institute has achieved remarkable growth, becoming the largest and fastest-growing educational institute in Eastern India. With a dedicated team of 200-500 employees, the company is expanding its presence with 11 centers across Bihar and Jharkhand, including Patna, Bhagalpur, Saharsa, and Bokaro. The company offers affordable, high-quality education through online, offline, and hybrid modes, helping young aspirants achieve their academic and competitive exam goals.

Objective

Mentors Eduserv partnered with Redrob to streamline and structure their hiring process, with an aim to reduce vetting time and improve overall recruitment efficiency. The company faced significant challenges as it expanded, including managing an increasing number of applications manually and dealing with the recent departure of its HR lead. Redrob's advanced ATS and comprehensive services were crucial in addressing these issues and ensuring a smooth hiring process.

Challenges

Mentors Eduserv faced several critical challenges in their recruitment process that impeded their ability to efficiently onboard qualified candidates. Initially, the hiring process lacked a formal structure, which led to inconsistencies and inefficiencies in selecting the right candidates. This unstructured approach became increasingly problematic as the company expanded, resulting in a higher volume of applications that overwhelmed the HR team.

Additionally, the reliance on manual methods for sourcing, screening, and onboarding candidates caused significant delays and decreased overall productivity. These outdated practices had slowed down the hiring process and also strained the limited resources available to the HR department. Furthermore, the need to optimize the recruitment process without exceeding budget limitations added another layer of complexity, requiring innovative solutions to balance cost-effectiveness with efficiency.

The prolonged vetting times were another major hurdle, as they hindered the timely onboarding of qualified candidates, which in turn affected the company’s growth and operational capabilities. This challenge was exacerbated by the absence of the HR lead, which left the team without a crucial leader and further complicated the recruitment process. These interconnected issues highlighted the necessity for a streamlined and automated approach to recruitment, prompting the company to seek out solutions that could address these multifaceted problems comprehensively.

Strategy

To address the multifaceted challenges faced by Mentors Eduserv, Redrob devised a comprehensive strategy that transformed the recruitment process. The first step was the implementation of an automated Applicant Tracking System (ATS) which significantly reduced the manual workload by streamlining the recruitment process as it allowed the HR team to manage applications more efficiently and effectively. Through the automation of these manual tasks, the time-consuming tasks of sorting through resumes and tracking applicant progress were simplified. This led to enhanced productivity and quicker decision-making.

Additionally, Redrob leveraged its extensive library of over 3500 customizable assessment tests to help Mentors Eduserv accurately evaluate the skills and suitability of candidates for various educational roles. The use of tailored assessments ensured that candidates were evaluated on criteria that were directly relevant to the specific needs of the educational roles they were applying for, thereby improving the quality of hires.

Furthermore, the introduction of an integrated recruitment platform facilitated job postings, candidate sourcing, and resume parsing, ensuring a seamless and efficient hiring process. This platform provided a centralized location for managing all aspects of recruitment, from initial job postings to final hiring decisions. To provide a more structured framework for the hiring process, Redrob established clear guidelines for each stage, from application to onboarding. Also, by automating routine tasks, Redrob enabled the HR team to redirect their focus toward more strategic activities. 

In all, with less time spent on administrative duties, the team could concentrate on engaging with candidates and developing retention strategies. This shift improved the overall efficiency of the hiring process and also enhanced the candidate experience, leading to better long-term retention of top talent.

Results

Redrob's solutions led to significant improvements in Mentors Eduserv's hiring process:

• Reduced Vetting Time 60%

• 100% Automation of Manual Tasks

• Enhancing overall efficiency by 50%

• Enhanced Candidate Quality

• Reduced Cost-per-hire by 40%