In the ever-evolving world of technology, AI is taking the world by storm. From simple AI-related tools in our everyday lives to running multi-billion dollar corporations, AI is now a part of every single industry. And just like other departments in organizations, AI is helping evolve the Human Resources department as well. With speedy data analysis functionality, AI in HR can not only help improve the recruitment process but also build training solutions to keep the present workforce happy.

So, let’s take a look at how AI can help your human resources department to function efficiently.

What do you mean by Artificial Intelligence?

AI or artificial intelligence is the ability to make machines think like human beings. It can be trained to make smart decisions but only based on previous information. Unlike humans, AI cannot think for itself. The main goal of AI is to look for and recognize patterns in the data, and then based on those make decisions that will be helpful to a business. But how can AI help the human resources department of a company?

One of the best ways to explain the role of AI in HR is through the recruitment process. For a single job role, hundreds and thousands of people will be applying. AI can be used to scan through all the resumes and find those candidates who fit the job role. It can also be used to have initial conversations with the potential candidate and derive inferences based on that. This leaves the HR personnel with time to strategize and plan policies that support both the company and the employees.

How does AI affect the Human Resources department?

AI is slowly seeping into our lives one A.lexa or Siri at a time. It is no wonder that AI was created to make the lives of mankind easier. In the same way, AI is becoming one of the most important tools in an HR professional's life as it can complete tasks in a matter of minutes, and read data accurately within seconds. This would take most HR professionals at least at least a few hours or even a few days depending on the data. But this means that HR professionals do not need to concentrate on mundane tasks, but can spend more time planning strategies to manage the talent of the business.

Another unforgettable aspect of how AI affects the HR department is that it saves time and money. More than 92% of HR professionals claim that AI helps them save time on completing daily administrative tasks. Another study found that the use of AI to screen and shortlist candidates helped reduce the time taken to fulfil that position by over 60%.

But it does not stop here, AI can be used in the recruitment process as well. AI chatbots can even be directed to conduct the first round of interviews thereby reducing the time spent on emailing and talking to candidates.

What are some benefits of using Artificial Intelligence (AI) in HR departments?

AI is known to provide multiple benefits for the human resources department of businesses. These include:

1. Streamlining the recruitment process: One of the biggest time-consuming tasks that HR professionals face is sorting through resumes to fill a single job role. It can take people hours if not days to go through all the resumes and then find those who connect with the job role best. With the support of AI-powered tools, the HR team can not only analyze but also shortlist candidates. In a recent update by Unilever, after implementing AI into their recruitment process they were able to screen over 250,000 candidates over a single year. Just imagine how long it would take an HR personnel to do the work. One more area where AI offers benefits to the HR department is when companies passively source candidates. AI helps track and analyze social media profiles of candidates based on the algorithm provided to find those who are the right fit. When you use platforms like Redrob.io, you streamline your hiring process even further by getting the right candidates for your jobs in one go.

   
   

2. Improving the overall onboarding process: As a part of the HR team you know just how important it is to have a well-oiled and structured onboarding process. This is because once you find the right talent, you do not want to waste time with long-drawn processes that might make the candidate lose interest. So, when you use AI in HR you not only create a completely personalized onboarding process but also make sure that the candidate is motivated. This is because you make the candidate the priority. In case the job role you are hiring for involves a training process, you can also use AI to create simulations. These could revolve around realistic situations that the new hire will need to deal with and can help boost morale and confidence when the person joins the company.

   
   

3. Personalizing the Learning and Development Aspect: Employees always want new opportunities to improve their skills and grow their careers. So, when you provide them with a one-lesson-fits-all study session, it does nothing but waste time. By using AI you can personalize training programs based on the learning style, job profile and aspiration of your employees. You can use AI algorithms to track the progress of each employee and recent studies show that more than 80% of learners feel that personalized training is more effective than the traditional methods.

   
   

4. Reducing any unintentional bias in the hiring process: All organizations are now focusing more on diversity and inclusion when it comes to planning their workforce. But, sometimes unconscious biases can creep into the process making it difficult for those candidates who fall into that category. One of the biggest examples of this is Amazon’s AI faux-pas, which did not really like women. But this is not caused by AI, but rather by faulty data (most resumes submitted over 10 years were that of men). 

   
   

5. Helping to improve employee satisfaction and the overall engagement rates: If you want to have happy and motivated employees in your organization then start using AI to help remove any friction. In some cases, employees might not feel confident enough to talk directly to HR, but a chatbot that listens without any bias can make them feel heard. As per research by IBM, AI in HR can help resolve over 80% of policy-related queries, which can not only increase motivation but also encourage engagement.

So, is there any future for AI in HR departments?

As the world slowly moves from the digital to the automation trend, human resources departments in companies need to embrace AI in their daily lives. In fact, according to research by Gartner, AI will create over 2.3 million jobs, and eliminate 1.8 million. So does this mean that AI is a threat to the HR department and is out to take everyone’s jobs? No, it does not, rather it means that AI is an opportunity for HR professionals to enhance their work. It means that people in the human resources department can now finally stop looking at resumes and start thinking about strategies.

By using AI in HR the department can now streamline the recruitment process to get the best candidate for the job while ensuring that the candidate is motivated with personalized learning and development options.

Want to integrate your HR process with the latest technology? Connect with us at Redrob.io today!